1. Incoming webhooks
Returning.AI
  • Getting Started
  • Bulk Operations
    • List bulk update jobs
      GET
    • Get bulk update job status
      GET
    • Get bulk update job details
      GET
    • Bulk update users from CSV
      POST
    • Bulk update premium currency from CSV
      POST
  • Chart Analysis
    • Create Analysis
      POST
    • Get Analysis
      GET
    • Update Analysis
      PATCH
    • Delete Analysis
      DELETE
    • List Analyses
      GET
    • Append Drawings
      POST
  • Rewards & Redemptions
    • Update redemption order status
      PUT
    • List redemption orders by user email
      POST
    • List redemption statuses
      POST
    • Get redemption status by ID
      POST
    • List redemption orders by community
      POST
    • Create redemption order status
      POST
    • Get redemption order status history
      POST
  • Gamification
    • Leaderboards
      • List leaderboards with pagination
      • Create a new leaderboard
      • Update an existing leaderboard
      • Get a single leaderboard by ID
      • Delete a leaderboard
    • Streaks & Mini Games
      • List user streak logs
      • Update user spin-wheel information
    • Referral
      • Get referral programs
      • Get user's referral summary
    • Rolling Data
      • Get Daily Calculation Data
      • Get Rolling Calculation Data
    • Get tiers and XP settings
      GET
    • Get daily user gamification history
      POST
    • List user gamification logs
      POST
    • Get user activity stats
      POST
  • Messaging
    • Message Actions
      • Direct Channel
        • private DM channel
          • Reply Message
          • Send Message
          • React Message
        • public channel
          • Reply Message
          • Send Message
          • React Message
      • Forum Channel
        • Send Message
        • Reply Message
        • React Message
      • Text Channel
        • Reply Message
        • Send Message
        • React Message
      • Iframe Channel
        • Reply Message
        • Send Message
        • React Message
    • Get Messages
    • Send Message
    • Reply Message
    • React Message
    • Upload message images
  • Users
    • Get user
    • Get Users with Filters
    • Create New User
    • Get User Data
    • Manage User Account
    • List mini-game logs by user email
    • Get user's current Mini Games and Streak stats
    • Get User Milestones
    • Update User Data, Identifier, And Roles
  • Authentication
    • Register user with password
    • Verify user email
    • Log in user with password
    • Secure Auth
  • Channels
    • Iframe
    • List integration channels
  • Events
    • Outgoing webhooks
      • Encryption
      • User Joins Server
      • User Visits server
      • New Message Posted Anywhere
      • New Message Posted To channel
      • Purchased Store Item
    • Incoming webhooks
      • API Keys & Encryption
      • Send message into channels
      • Update Custom User Fields
      • Update In-game currency
  • Widgets
    • Authenticated Widgets
    • Public widgets
  • Store
    • Purchase History
      • Update purchase history redemption instructions or voucher details
    • Categories
      • List store categories
      • Create store category
      • Get store category by ID
      • Update store category
      • Delete store category
    • Products
      • List products
      • Create products in bulk
      • Create product with vouchers
      • Update products in bulk
      • Read product
      • Update product and append vouchers
      • Delete product
    • Redemption-transaction
      • Get Redemption Transaction Detail
    • Get store configuration
    • Update store configuration
  • Community Analytics
    • Get Loyalty Overview
    • Get Phone Verification Contacts
  • Community
    • Appearance
      • Update community theme colors
      • Update community bot profile
      • Update community URL metadata
      • Update community name and URL
    • Community Users
      • Get community users
      • Get user
    • Create community
  • API Keys
    • Community API Keys
      • Create API key
      • Read API keys
      • Delete API key
      • Update API key
    • User API Keys
      • List user API keys
      • Create user API key
      • Update user API key
      • Delete user API key
      • Get current API key information
  • User Fields
    • User Field History
      • List Community User-Field History
      • List One Field Across Users
      • List One User Across Fields
      • List One User's One Field
      • Update A User Field Value
      • Deprecated Field-First History Write
      • Deprecated Field-First History Read
    • Create A User Field Definition
    • Get Specific User Field
    • Update Custom User Field
    • Delete Custom User Field
    • Get all user fields for a community
    • Delete user field
    • Update user field
    • Get specific user field
  • Legacy
    • Servers
      • Create server
      • List servers
      • Update server metadata
    • Bulk Operations
      • Bulk import users from CSV
    • Badges
      • List badges
      • Create badge
      • Update badge
      • Delete badge
      • Remove badge from user
      • Award badge to user
    • Messaging
      • Reply to message
      • Send message
      • React to message
    • Roles & Permissions
      • List server roles
      • Create role
      • Update role
      • Delete role
      • List user roles
      • Add role to user
      • Remove role from user
    • Users
      • Upload user avatar
    • Channels
      • Create channel
      • Update channel
      • Delete channel
    • API Keys
      • List integration API keys
      • Create integration API key
      • Delete integration API key
      • Update integration API key
  1. Incoming webhooks

Update Custom User Fields

Incoming webhooks can be use to edit a user's custom field from external systems.

Set up#

1.
Create a Incoming webhook and set up the names, api key and/or encryptions.
2.
Select User Fields as the webhook location.
3.
Send a test request to the Incoming Webhook URL, then click Catch to capture a sample payload.
There is no JSON body format requirememt, as along as all the required fields are present.
4.
Under Map to User, select a user identifier - email or username. Select the field and choose the identifier from the payload
image.png
5.
Click on Add field mapping and select User field.
6.
Select a custom field.
7.
Select an operator and choose the field input from the webhook payload
Numerical fields can be added, subtracted or overwritten, non-numerical fields can only be overwritten.
image.png
8.
Repeat from step 5 to add more fields.
9.
Additional fields can be merged with Update In-game currency

Logs#

Open histories (top-right of the Webhooks page) to view all received webhooks. Each delivery shows a status:
Success (green tick) — executed successfully.
Failed (red cross) — execution error; see the Details tab for the reason.
Pending (grey circle) — queued; no attempt made yet. If still pending after 1 hour, contact an admin.
Coins/XP awarded via webhooks appear under Community Settings > Gamification Logs.
The webhook’s name is recorded as the action for each log entry.
Modified at 2026-03-24 09:39:51
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Send message into channels
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Update In-game currency
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